The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
We are a family owned and operated company with local offices in various cities. We have offices in Arizona — from Phoenix to Tucson; Nevada— covering the entire Las Vegas metropolitan area, from North Las Vegas to Henderson; the Sunflower State of Kansas, from Wichita to Junction City; Wisconsin — spanning the entire Milwaukee county, from Fox Point to South Milwaukee; and Michigan, with our base in Sterling Heights.
The electronics should also be inspected before or after investing in the cost of replacing the garage door panel to make sure your door will operate properly. The sensors prevent the door from closing on someone's foot or a pet. If they don't work, someone could be injured. Also check to make sure the door opener works, since you could otherwise be locked out of your garage.